My Southern Cross

Use the My Southern Cross app for fast claiming on the go, for your virtual Member card and more.

With the app:

• Policyholders can make claims

• Members can request prior approval for healthcare services*

• View your benefit balances

• View and use your virtual Member card

• View the previous 12 months’ claims

• Access real-time ultraviolet (UV) conditions

• View and redeem member offers

To use the My Southern Cross app you need to be a Southern Cross health insurance member and be registered for My Southern Cross. * Except for members on the HealthEssentials plan.

By installing the My Southern Cross app you confirm to have read, understood and agreed to our Mobile App Terms of Use https://www.southerncross.co.nz/society/mobile-app-terms-of-use and our Privacy Statement https://www.southerncross.co.nz/society/mobile-app-privacy-statement. In particular, you agree and understand that your eligibility for any benefits you view or claims you make using the app are subject to your current policy terms and conditions.